Warranty duration:

Category

Warranty

Apparel

6 Months

Footwear

6 months

Jackets (Insulated & Rainwear)

6 months

Backpacks

6 Months

Gloves & Headwear

6 Months

  • Customers will be required to share their Bill Number, Date of Purchase and Contact number at the time of warranty claim
  • Customers may be required to share details of the issue along with images of the defect
  • Products under claim will be picked by our delivery agent from the same address as the address of the initial delivery, and will undergo a quality inspection before issuing a replacement
  • Standard turnaround time is 7-10 working days from the time the item is picked up and delivered back

Points to remember:

  • Our warranties cover manufacturing defects and does not cover any damages that result from accident, misuse, abuse or negligence of the product.
  • Our warranty does not cover normal wear and tear.
  • Our warranty does not cover incidental or consequential damages, such as damage to, or loss of, contents of a bag, loss of time, loss or damage due to act of god, or similar expenses.
  • Warranty on all products expires immediately if the product has been altered with through repairs, modifications etc..