We provide a one-time exchange if all of the following guidelines are satisfied:
Please Note: Columbia Exclusive Retail Stores WILL NOT ACCEPT any Purchases made on www.columbiasportswear.co.in for Exchange/Return.
Step 1: Email Us with details for reason for your exchange and the alternate size you are looking for at firstname.lastname@example.org
Step 2: Upon receipt of confirmation of availability, we will arrange the reverse pick up.
On receipt of your product for Exchange, the contents will be verified to ensure it is unworn and in original condition with tags and or box intact. Confirmation of receipt of the returned article will be sent to you post which the request of exchange will be processed.
Please note that exchange requests will be subject to product availability. Sale and discounted items are not eligible for exchanges.
We have the right to assess the condition of returned goods prior to offering customer a one-time exchange.
We are not responsible for Lost in Transit for Items that Returned for Exchange.
We’re happy to help you along the way! If you need assistance, email us. We’re here for you!